Glossary

Booking Channel

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Check-In Time

The specific time on the guest's arrival day after which guests can check-in to the property. Guests can request earlier check-in and that can be optionally granted based on the check-in policy.

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Check-Out Time

The time by which guests are expected to leave their property on their last day of a trip. The check-out time can be exceptionally extended. Extending based on the policy of the management company.

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Guest Vetting

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High Season

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Key Exchange

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Listings Management

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Low Season

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Mid-Season

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Minimum Stay

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Per Guest Fee

Or guest surcharge. Is usually a fee that is paid for each guest included in a reservation beyond the allowed maximum. For example. if a booking is for 4 people, and the base group size is 2, then the booking will incur a guest surcharge for 2 extra people.

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Petr Friendly

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Seasonality

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Short Term Rental

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Short-Term Rental Insurance

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Smart Lock

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Yield Management

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